FREQUENTLY ASKED QUESTIONS

How do I obtain information on parts and how to purchase them?
Visit www.prenticeforestry.com and click on Dealer Locator to search for a dealer in your area.

I am interested in information on your products, such as spec sheets and videos. Where can I find them online? Can I have some mailed to me?
Spec sheets and videos are available on our website, www.prenticeforestry.com, under the Resource Center link. Spec sheets and videos can be downloaded from there. To obtain a copy of our spec sheets, please visit your dealer.

How do I apply for a job with Cat Forest Products?
For more information on jobs at Caterpillar, visit the careers section of www.cat.com.

I work for a company that would like to offer our products and/or services to Cat Forest Products. Who do I contact?
The person in charge of Purchasing is Terry A. Sabatka. He can be reached at Sabatka_Terry_A@Cat.com or 507-455-4820.

Where can I find a dealer in my area?
Visit www.prenticeforestry.com and click on Dealer Locator to search for a dealer in your area.

The dealer locator isn’t locating a dealer in my area.
First, make sure you’ve selected a product and entered your zip code or selected a country. If results are still not shown, please contact us through the form under the Contact Us link.

Where can I find operators manuals for Prentice machines?
Visit www.prenticeforestry.com and click on Dealer Locator to search for a dealer in your area, contact your dealer to obtain manuals for all Prentice products.

Where can I find service manuals for Prentice machines?
Visit www.prenticeforestry.com and click on Dealer Locator to search for a dealer in your area, contact your dealer to obtain manuals for all Prentice products.

I would like a quote on a Prentice machines.
Visit www.prenticeforestry.com and click on Dealer Locator to search for a dealer in your area.

I am interested in becoming a dealer or parts distributor for Prentice machines and parts.
Please fill out the Contact Us form and someone will respond to your inquiry.

I need parts for my Prentice machine.
Visit www.prenticeforestry.com and click on Dealer Locator to search for a dealer in your area.

Where can I purchase Prentice toys, scale models (die-cast), gifts and apparel?
We do not currently offer these for purchase.

I am experiencing a technical issue with the website, who do I contact?
Please fill out the Contact Us form and in the “Purpose for Contact” field, select, “Website Question or Comment”.